Citimanager government travel card phone number. Access the CitiManager website at citimanager.

Citimanager government travel card phone number. Activate your Citibank card online quickly and securely with a simple verification process. com Written correspondence, including dispute forms, may be sent to: Citibank, N. Security Code (CVV) Continue. 48K reviews. With the 24-hour phone number, you can also make a payment by phone if Activate your Citibank card online for secure and convenient transactions. Citibank-Travel-Card-Guide. You will need your card number, account name and address. Learn More. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. (CONUS) or 904-954-7580 (OCONUS). com Contact your APC and confirm the effective dates assigned to your account/card. For centrally billed accounts, New Card Details. Ensure necessary travel ticketing is secured. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain silver plastic embossed with NON-Government-assigned Citibank® Government Cards Cardholder Dispute Form APC/PA’s Name: Date: Transaction Amount: Posting Date: Dispute Amount: Daytime Phone: Fax Number: E-mail Address: Cardholder/PA/APC’s Signature: FAX TO: Toll Free Fax: 866-763-7946 International Fax: 605-357-2019 MAIL TO: Citibank Government Services • PO Box 6125 • Sioux Falls, SD 57117 ‘Card Receipt Verification’ process and establishing your PIN. Outside the U. You are authorized to use this System for approved business purposes only. For your security, avoid using a 1-866-670-6462 from the U. Travel Card Cardholder Guide Account Statement 10 Cross-Border Transactions 12 CitiManager Online Tool 12 Paying Your Account 14 Resolving Transaction Disputes 15 Salary Offset 17 Suspension/Cancellation Procedures17 . I understand that it is my responsibility to notify Citi at 1-800-790-7206 (overseas call 904-954-7850) immediately if my card is lost or stolen. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number CitiManager. Two other popular Mobile Wallet app options that will work with the GTCC are Google Pay and Samsung Pay. Be sure Center, call 1-800-790-7206, 24 hours a day, seven days a week, Government Purchase Card in a foreign currency, your transac-tion will be posted and shown r 251255z feb 19 maradmin 114/19 msgid/genadmin/cmc washington dc pr rff// subj/transition to a new government travel charge card (gtcc) provider// CitiManager Quick Start Guide — Cardholders | Log In/Out of the CitiManager Site Log In/Out of the CitiManager Site Key Concepts A username and password are required to access the CitiManager Site which you would have set up at the time of your Application request. Section IIb: Cardholder Information CitiManager web site and will not be mailed to you. Citi-branded credit cards. Enter the credit card number and security code (CVV) on your new card to get started. CitiManager Site User Guide | Getting Started in CitiManager Apply for New Card Using an Invitation Passcode Key Concepts Before you can apply for a new card, an Invitation Passcode and the inviter’s e-mail address are • Card Details — Use the details from your card account. URL: https://citimanager. This is the name that will appear CitiManager ® Cardholder Quick From the cardholder homepage, click the My Card Account tab and select the Card Maintenance sub-tab 3. Upon completion of NPPSC Form 1300/1 and the PCS Travel Entitlements Government Travel Charge Card use during the Permanent • Assist the cardholder with registering for Citimanager. System Use Notification. We have an ongoing commitment to keep Authorized by the DoDI 5154. When contacting the help desk via email, you will automatically be given a trouble ticket reference number once your email has been received. This system is "FOR 1. , To get a Citibank replacement card, log in to your online account, use the Citi Mobile App, or call customer service at 1 (800) 950-5114. DoD travel cardholders now have the ability to add their Government Travel Charge Card (GTCC) to their smartphone Mobile Wallet to make purchases at contactless terminals. S. Within the app you can view your statement information, balances, available credit, and more. My Profile Screen DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, Keep my account number, expiration date and contact information updated in DoD travel systems. The card will look like a regular corporate or consumer Citibank card; however About: The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Utilise the address from your card application (submitted by the Program Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency Business Offce Phone* Citibank or our service providers may contact you at that number about your Commercial Card account. CFO/ASA Home; CSC Portal; DOC Home; E2 Website; Get in Touch. 3 Treasury and Trade Solutions Screen Step/Action Update User Details Screen 7. 5. ) is up to date; this will ensure billing statements are sent to the correct address and that Citibank can contact you as needed. When you are preparing to use your new card, please file a claim, call toll free 1-800-586-8458. The account name, CitiManager Site Quick Start Guide — Cardholder | User Guide Overview • Card Overview: Card name, number and status, hierarchy, employee ID, credit limit, total balance, cost center and default accounting code • Payments: Last payment made, next payment due, view history (if entitled) • Statements: Recent transaction activity, previous statements If you require technical assistance with your CitiManager account, please contact the CitiManager helpdesk at CCJAXL1HelpDesk@citi. Once the mission has been completed, the traveler has 45 days to pay the outstanding travel card balance. This system is "FOR Exceptional dedicated customer services, wherever you are. In addition to the card benefits provided by Citi, Visa and Mastercard provide card Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Golpe Last modified by: gt94609 Created Date: Citi® Concierge Citi ® Concierge experts are ready 24/7 to assist you with your travel, shopping, dining, entertainment, and everyday needs. . 1 Welcome to the Citi Government Card Account (Account Name) DoDIBA Cardholder Statement Account Number: XXXX-XXXX This data includes the travel authorization/order number, traveler’s name and identification number. 10 XIII. Section IV - Cardholder Information 4. Within the app you can view your statement information, balances, available credit, and Additionally, cardholders with Individually Billed Accounts are responsible for ensuring that the government travel card is ultimately paid off. In the Account Name field, type your The Department of Commerce (DOC) policy is that government-issued travel cards be used to pay for ALL official travel expenses while on TDY/TAD if travel is five or more times in a year, unless exempt. 2. Personal use of the travel card or using the travel card to pay for someone else's travel expenses is prohibited. If calling from outsi. Desktop View; Mobile View; Note: The CitiManager Desktop login page recently got a makeover, however the functionality remains the same. Travel Agency Card by Citi. A. 4. I tried asking the civilian on base who is in charge of government travel cards but he can't do anything and said keep trying the number on the back. You can access your Citi Corporate Card statement online and perform a number of transactions such as paying off your balance through our Cardholder online tool, CitiManager. The Card Details screen displays. APC's Name: APC's Phone number of responsibilities. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. estions and For general information regarding individually billed accounts, call toll-free 1-800-586-8458. Update my contact information with the CI Travel Phone Number for Base Locations MEPS, DoD Agencies. Contact us at concierge@yourconciergecenter. IAW Government Travel Charge Card Regulations: Authorized by DoDI 5154. Inside the U. 1 General Services Administration (GSA) The GSA awards and administers a Master Contract, for the SmartPay charge card products and services for Purchase, Travel and Fleet. We have local currency programs in 59, and acceptance at more than 90 million merchants worldwide. You are accessing this computer system in order to service the U. It is important to understand these responsibilities. Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. View the site for tips and 1. Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. Ensure your DOD Travel Profile has the CitiManager offers tools to help APCs better manage the GTCC program, including: Manage Users: View card accounts, view and download statements, and perform account s of all Citi Government Travel Cardholders. WebTA: Record time and attendance. Citi Commercial Cards In addition to the card benefits provided by Citi, Visa provides card benefits such as Car Rental Insurance and Travel and Emergency Assistance. If calling from outside the U. visible on the To call back to a US number, from your Korean Cell, dial 1688-FREE. Here’s how you know. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON-Government-assigned account number. Remember, your Email for DoD Travel helpdesk: dodtravelcard@citi. Once the new card is activated, the old card is no longer usable. (This will help the traveler manage the • Obtain the gaining commands information, UIC, and the cardholder’s phone number, for possible future reference. How: Section I: This article provides instructions for Government Travel Charge Card (GTCC) Agency Program Coordinators (APCs), cardholder supervisors, and Approving Officials (AOs) in reducing travel card payment delinquencies. Click on My Profile, then select the Contact Information tab. , call collect at 757-852-9076. That is why we work with you to develop an optimized program, customized for your specific business needs. tablet_android Tablet. com Citibank will use the GSA-specified standard (Government artwork) card with embossing of the account number, expiration date and a 25-character alphanumeric field for Agency/Organization reports and disputes through the CitiManager Government Cards issued by Citi are accepted at more than 80 million locations around the globe. , (address, phone number, email, etc. File. This program is available to you at no extra charge as an eligible CITI Travel Card We would like to show you a description here but the site won’t allow us. Get the most out of your Government Travel Charge Card program. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. Confirm receipt of the card by calling the toll-free number on the activation sticker on the face of the plastic (not the number on the back of card) or go online to the URL on the activation sticker. The card is to be used for all expenses related to official travel, with the balance paid after reimbursement. From the cardholder homepage, click the Card icon on the side navigation bar 3. These numbers are designated for DoD customers only. 6 Authorized Use Your card has been embossed with your name on it. Based on your agency/organization’s set up, some of the key self-service activities may include: • Your credit card number. Remember, the The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). For more information on your Citi Department of Defense Travel Card, please read What to do Before, During and After travel You are accessing this computer system in order to service the U. Management of Travel Cards Requires all federal agencies to establish internal controls for government charge card programs, ensure periodic internal control reviews are conducted, and penalties imposed for violations when circumstances warrant. CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Salary Offset 16 Suspension/Cancellation Procedures16 . The Unactivated Cards dashboard tile displays the number of cards that have not been activated. Learn more today. Explore. com, 12. N/A Otherwise, contact Citibank Customer Service Virtual Agent (at the number on the back of your travel card) to understand the reason CitiManager. APC's Name: APC's Phone Travel Card Program Official Department of Defense travel has just toll-free number: 1-800-200-7056. Citi, Citi and Arc Design and CitiManager are registered service marks of Citigroup Inc. From the CitiManager Site side navigation bar, click the Cards icon. • Make sure the traveler has your contact information and the GTCC for PCS Support Cell You can access the following employee resources from any location and any computer. for example, your phone will likely have Apple Pay already installed. 3. The total includes both open and closed individual accounts. 904-954-7850 (Outside US). Government Travel Card. Per Diem Rate Lookup Meal Rates Phone Number: United States: 551 285 1373: This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. Review the training offerings in the catalog. Pursuant to requirements of law, including the USA CitiManager Site Registration — Cardholder | Register as a Cardholder Screen Step/Action Register for Online Access 3. com or 1-877-841-7185. Agency/Organization Program Coordinator (A/OPC) Servicing: This data includes the travel authorization/order number, traveler’s name and identification number. This site includes the Government Travel Card (individual and centrally billed accounts) programs. We are dedicated to providing a range of resources to help Cardholders must use their Government travel card only for authorized travel expenses as described in the Joint Travel Regulations (mailing address, email address, phone number, Travel Systems/eTravel (Customer Support Center) If you have an issue or question related to ConcurGov or E2 Solutions please contact the Customer Support Center and listen to the . using the phone number or website provided on your provided itinerary. When entering trip report details in the Defense Travel System, cardholders are encouraged to use the split disbursement option to ensure that the service member is reimbursed for all out-of-pocket expenses and per-diem This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. When you are finished using the CitiManager Site, always use the Logout button. 1* Account Name If the account will be issued to a Travel Agency or an organizational unit within the federal government, indicate what the name of the account should be. Government Travel Cards issued by Citibank are accepted at more than 27 million locations worldwide. Enter the code in the image field and click Continue Forms & Resources. 1 Welcome to the Citi Government Travel 2 Treasury and Trade Solutions Screen Step/Action CitiManager Site Home Screen 5. Therefore, no expectation of privacy is to be assumed. * Agency Program Coordinator’s Business Phone Number (with area code or country code) ( ) - * Agency Program Coordinator’s Fax Phone Number (with area code or country code) ( ) - CB016 Billing Account Set Up Application (08/2009) 538068 * Government Travel Card (Individually Billed Account) Setup Form Author: G. Verify your country and language preferences and click Proceed 4. The DTMO works with the service CPMs and Citi on establishing direction, setting policy and centrally managing the travel card program. Account in the future will be available to you for viewing and printing on the CitiManager web site and will not be mailed to you. It takes approximately 1 business day for the payment to be posted on your card. Employee ID 10 digit number found on the back of the DoD issued CAC card. CitiManager® Cardholder Quick Reference Guide How do I Register on CitiManager®? 1. Travel Tips. From the login page Government Travel Charge Card (GTCC) holders will begin a phased approach of migrating to Chip and PIN cards Cardholders should log into CitiManager You will need to designate a PIN by calling the toll-free phone number on the back of the card or by going online to the URL on the activation sticker. %PDF-1. The Citibank government travel card is used by military professionals who are on temporary duty assignment. After the entries of # you will get a Citi ® Commercial Cards is present in over 100+ countries. Account Number & Account Hierarchy • Account Number: Provide account number (not required). comhome. Find it in TraX, as “011” is not required. Quasi-generic cards Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. There is no fee to make a payment by phone. 1 while on travel, dial the number on the GSA SmartPay ® 3 Government Card Benefits . 15. Download the CitiManager Travel Agency Card by Citi. Per Diem. phone_android Phone. Section IIa: Cardholder Information (To be any notices that we make available electronically now or in the future will be available to you for viewing on the CitiManager web site and will not be mailed to you, and we will send you an e-mail alert to the e-mail There is no fee to make a payment by phone. If payment for the undisputed principal amount has not been received 126 calendar days from the closing date my Card or Account will be canceled unless Citi. CITI@ COMMERCIAL CARDS CitiManager 460/0 OUTSTANDING REQUESTS 23/50 CHAT WITH US Welcome, My Profile I Contact Help Desk I PROGRAM ADMIN Approver SHARON Sign Out Company CE DOD TRAVEL 1B - US Card The PCS Government Travel Charge Card (GTCC) provides travelers an effective, convenient, and commercially available method to pay for expenses related to PCS travel. A Centrally Billed Account, or CBA, is a variation of the government travel charge card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel for travelers who do not possess an Individually Billed Account (IBA). Maximum 60 characters. Cardholders can easily access and download their statements. Please call: 1-800-200-7056. Email Address: Employee’s e-mail address, if available. Did you know that Citi Virtual Cards integrate with Coupa? Find Out More. GSA SmartPay Travel Training. Citibank will imprint the customer service toll-free CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Salary Offset 16 Suspension/Cancellation Procedures16 . It is for your use only. Please Login to CitiManager: home. travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay IMPORTANT INFORMATION about opening a Citibank® Corporate Travel Card, One Card, or Purchase Card account: To help the United States Government fight terrorism and money Government Travel Charge Card Regulations ↗ Travel & Transportation Rates. Note: If you have more than one card account, click the account number drop-down arrow in the Card Information header to toggle between accounts. TDD: 1-800-855-2880 For general information, visit www. and Canada or, if dialing from Welcome to the U. Budget Operation and Execution; Financial Reporting; Internal Controls; Travel; Useful Links. com, CitiManager Self-registration — Cardholders | Self-register as a Cardholder Screen Step/Action Self Registration for Cardholders — Card and Contact Information Screen 4. • You are responsible for phone transaction. About OFM. Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance. citicommercialcards. ) changes at any time, they must update their account online, through their APC or by calling the number on the back of their Cardholders have the option to managetheir CitiManager account online or with a An official website of the United States government. Coupa Pay. Questions? Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. For payments received without the 16-digit card number, it could take longer than 1 business day to post on your card. , (address, phone number, Citibank will use the GSA-specified standard (Government artwork) card with embossing of the account number, expiration date and a 25-character alphanumeric field for Forms & Resources. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. Smarter payments for global travel buyers. Email Address ; Indicate the email address of the individual applying for the card. Citi Rewards. How we help. Within the app you can view your Phone Consent By providing your phone number, you agree that we or our service providers can contact you at that number by text message, artificial voice, pre-recorded or autodialed calls. While CitiManager has Citi offers transgender and non-binary cardmembers the ability to use their chosen first name on eligible U. Support. If there is an order form, complete all the necessary information. Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency Business Offce Phone* Citibank or our service providers may contact you at that number about your Commercial Card account. Flag GOVERNMENT TRAVEL CHARGE CARD PROGRAM Government Travel Home | SATO | Online Travel Reservations | TMC Alaska | CITI Manager Travel Card System. What expenses can I charge to my GTCC? Am I required to use my travel card to pay for meals? When should I contact Citi instead of my You are accessing this computer system in order to service the U. On the right side of the screen, click the Card Maintenance link. GTCC Program Roles and Responsibilities 3. 31, Volume 4 [PDF, 10 pages], the Defense Travel Management Office (DTMO) manages the card program, providing guidance, policy, and training, and serves as a liaison to GSA, the travel card vendor, and DoD Component Program Managers on travel card related issues. No Citibank® Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that e Ml obi Phone Consent Citibank or our service providers may contact you at that number about 1. Raymond. Technology is driven innovation in today’s dynamic payments environment. Coast Guard Government Travel Charge Card (GTCC) Site. The CTO/TMC may forward the appended file to the A/OPC and payment office to The Government Travel Card by Citibank is intended for use by designated individuals for official Please see the Citibank Government Travel Card Cardholder Guide (www. Ensure your card is ready for use when you are ready to travel. General Services Administration Federal Government commercial cards program. PO Box 6408 Sioux Falls, SD 57117 Fax dispute forms to: 605 in the future will be available to you for viewing and printing on the CitiManager web site and will not be mailed to you. Prevent declines due to effective dates not properly set on your card. by the APC A. Travelers using DTS should arrange for scheduled partial payments (SPPs) to ensure their travel card expenses can be paid while on long term temporary duty. Login to CitiManager to obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of an application, or set up alerts. com offers a range of financial services including credit cards, banking, mortgage, and personal loans. In the Card Number field, type your card number exactly as it appears on your billing statement, no spaces or dashes. ; Employee Personnel Page (myEPP): View leave and earnings statements, tax statements, and annual personal benefits. Since the early 1990's, CI Travel has been an active participant in the Society of Government Travel Professionals (SGTP), and its successor organization, the National Defense Travel This form is for reinstatement of a Government Travel Card Account, which will be restricted, as described in the attached Agreement. By providing your phone number, you agree that we or our service providers can contact you at that number by text message, 3. Concur: Manage your travel. My Profile Screen When it comes to increasing your card program's efficiency and improving your bottom line, Citi knows it's all in the details. This is not a real-time total — the total displayed is from the previous day. Please ensure you Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. Cardholders and the global economy. The travel card Login to CitiManager ® card management tool. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. Therefore, no expectation of privacy is to be 2 Treasury and Trade Solutions Screen Step/Action CitiManager Site Home Screen 5. General Services Administration Federal Government commercial cards EAS Capabilities— CitiManager . com. Cardholders and administrators may view transaction and payment information. com, Please Login to CitiManager: home. Citi is a leading global bank for institutions with cross-border needs, a global provider in wealth management and a U. 1 while on travel, dial the number on the back of your card and a Citi Service Representative will assist you. Home Phone : 17. 2 Defense Travel Management DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, Keep my account number, expiration date and contact information updated in DoD travel systems. personal bank. We are here to answer your questions and You are accessing this computer system in order to service the U. Manage your travel on the go with CitiManager. Index Welcome to the Citi Government Foreign Currency Conversion and Cross-Border Transactions 11 CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Salary Offset 16 Suspension/Cancellation Procedures16 . Ou. Citibank will imprint the customer service toll-free local and long-distance phone calls using a central access number in a non-face-to-face environment using key entry M 4814 Telecommunication Services including but not limited to The PCS Government Travel Charge Card (GTCC) provides travelers an effective, convenient, and commercially available method to pay for expenses related to PCS travel. Cardholder Guides. In addition to the card benefits provided by Citi, Visa provides card benefits such as Car Rental Insurance and Travel and Emergency Assistance. There are two main types of CBAs: Transportation and Unit Accounts. By leveraging Citi Virtual Cards Reinstate Account Initiation . Citi. The Total Recent Activity dashboard tile displays the total amount of activity in the current billing Watch below as we walk through some of your frequently asked questions on the CitiManager App. Enter username and password. citi. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain silver plastic embossed with NON-Government-assigned Manage Your Travel Card Online. Purchase management Purchases made CitiManager Quick Start Guide — Cardholders | Log In/Out of the CitiManager Site Log In/Out of the CitiManager Site Key Concepts A username and password are required to access the CitiManager Site which you would have set up at the time of your Application request. • Account DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, Keep my account number, expiration date and contact information updated in DoD travel systems. Office of Financial Management Systems ; Office of Financial Reporting, Policy, Internal Controls, and Travel This form is for reinstatement of a Government Travel Card Account, which will be restricted, as described in the attached Agreement. 31, Volume 4. This consent allows us to use text messages, automated voice messages and automated The mission critical status prevents suspension of the account (61 days past billing). Enter the account number debited, the payment due date, any late charges and a valid phone number CitiManager. Credit Card Number. APPLY USARAK TRAVEL . I understand that it is my responsibility to notify Citi at 1-800-790-7206 10 digit number found on the back of the DoD issued CAC card. military Cardholders and the global economy. New videos coming soon! Explore the page to check out our Forms & Resources. ‘Card Receipt Verification’ process and establishing your PIN. ) CitiManager Cardholder The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. Mobile Phone ; 16. ×. Corporate Card - Travel and Expenses (T&E) Central Travel Account; One Card; Virtual Card for Travel; Purchasing Card; Meeting Card; Virtual Card 2 Register your card on CitiManager and create your profile using current address. com or 1-800-508-8930 (TTY: We accept 711 or other Relay Service). Payment can be made by registering a CitiManager account or by mail or phone. Streamline administrative costs via data feeds into expense Citi Commercial Cards login. 3, 2022. After the entries of # you will get a Citibank Government Travel Card Program 8505 04/24 2279370 1 of 4 Instructions: Section I of this form can be completed by the cardholder or Agency Program Coordinator (APC) to make personal information changes to a cardholder’s account. This form is for reinstatement of a Government Travel Card Account, which will be restricted, as described in the attached Agreement. Government Travel Charge Card Support Options. Click the Account Reinstatement link that displays on the right side of the screen. Plastic Type: Card type selection: 1) Government Standard: GSA-designed standard card. ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. with the terms, conditions and procedures contained in the Citi Government Services Travel Card Program Cardholder Account Agreement that will accompany the card. If you do not have the card number, you can hit # each time the systems asks you to enter your account number. Select a PIN by following the prompts in the Voice Response Unit (VRU). 1940731 01/20 1 of 11 Central/CBA Travel Account Setup Form Citibank® Government Travel Card Program For Citibank Use Only CO # Routing & Sign-off Client Assistance Unit Interface Ops Help Desk 6996 Instructions: Use this form to request setup of a Centrally Billed Account. commercial travel management, travel policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. citidirect. Include the applicable area code for domestic phone numbers or the 1. Click the My Profile tab. Citi Virtual Cards. Log on to the CitiManager website with your valid username and password and access CLASS under the Web Tools tab of the application. (or overdue) and verification that a payment has been If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. Coverage is not available in states where prohibited. Citi Rewards Program. Travel Accident Insurance. more_vert. If necessary, scroll down until Mobile Phone Number displays on the screen. (or overdue) and verification that a payment has been CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. com/login 2. Citi ® Commercial Cards is present in over 100+ countries. DoD New and improved CitiManager login page. Verify your mobile number in the Mobile Phone Number field* *Note: if you CitiManager. For 3 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. There is no fee to get a Citibank replacement card, which should arrive within 4 - 7 This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. It'll prompt you to enter a US number 1-×××-×××-××××# It'll use a switching service and connect you to the US number. Jackie, a restricted cardholder, performed TDY at a U. Have an issue or question about official travel? You have options. The name and number of the merchant and travel agent (if applicable) is: My card number was used to secure this purchase; however, the final payment was made by check, cash, or another Daytime Phone: Enter the daytime commercial phone number for the cardholder, APC or PA who initiated this dispute. 7. Citi Customer Service | Traveler Line | 1 Government Charge Card Abuse Prevention Act of 2012 SEC 3. Scroll to the bottom of the page and click Submit How do I view my card account summary? 1. DoD Welcome to the U. Citi Commercial Cards Citibank® Government Cards Cardholder Dispute Form APC/PA’s Name: Date: Transaction Amount: Posting Date: Dispute Amount: Daytime Phone: Fax Number: E-mail Address: Cardholder/PA/APC’s Signature: FAX TO: Toll Free Fax: 866-763-7946 International Fax: 605-357-2019 MAIL TO: Citibank Government Services • PO Box 6125 • Sioux Falls, SD 57117 Government Travel Card Cardholder Guide Citi Commercial Cards Government Services. We would like to show you a description here but the site won’t allow us. We will imprint the customer service toll-free and/or collect number on the back side of all cards. Return to top. 0. Government Travel Charge Card. a day, seven days a week, every da. Mandatory Travel Card Program Management Training for APCs [login required] is required for APCs when first appointed and again every three years to retain their completion certificate. Credit card benefits Complimentary travel insurance Complimentary mobile phone insurance Priority Pass TM Citi PayAll The Good Food & Wine Show. The This data includes the travel authorization/order number, traveler’s name and identification number. If a Home Phone number is not available, enter “N/A” (Not Applicable). DoD Frequently Asked Questions Corporate Card - Travel and Expenses (T&E) Capture corporate T&E spend on air and rail fares, hotels, restaurants and taxis. Citibank® overnment Travel Card Program 8505 Instructions: • Commercial & Fax Phone: Provide Commercial telephone and fax numbers of the person completing Spending Limit Information This section is to be completed back of their card. OFRP Contacts; OIC Contacts; OSFM The CitiManager App for Citi Commercial Cards enables you to use your smartphone or tablet to access key account data on the go for your corporate card. We will send you an e-mail conditions and procedures contained in the Citi Government Services Travel Card Program Cardholder Account Agreement that will accompany the card. Questions? Contact Citibank CBA Unit toll-free at 1-866-670-6462 from the US and Canada or, if dialing from international locations, call 757-853-2467. Select View. Learn how to view your pin, reset your password and more. If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. The travel card is intended for official travel-related use only and should not be used for personal purchases. Citi ® recognizes the unique and detailed program requirements of GSA SmartPay ® 3 Federal Agencies. Contains personally identifiable information (PII) and should be handled in accordance FAQ | Jan. Username and Account Number fields. Sleek, intuitive and seamless, CitiManager® simplifies account management for Citi commercial cardholders and program administrators. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number 2. The My Profile screen displays. Update the desired contact information 4. Frequently The DoD and I will be noti ed that the cancellation process will be initiated. Overview; Deputy CFO and Director for Financial Management; Organizational Chart; Offices. We will send you an e-mail alert to the e-mail address provided above When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. Screen captures in this guide contain dummy data for personal information and it is used for illustrative purposes only. travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. , call collect at 1-804-673-1164. The setup is The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for (mailing address, email address, phone number, last name, etc. New videos coming soon! Explore the page to check out our Activate your Citibank account online for easy access to banking services. We are dedicated to providing a range of resources to help effectively manage your Citi Commercial Card program. This consent allows us to use text messages, automated voice messages and automated Transfer Transaction Form for Travel Accounts Citibank ® Government Travel Card Program Instructions: Use this form to request a Travel account transaction within the last 12 months to be transferred to another account. Pursuant to requirements of law, including the USA PATRIOT ACT, we are requesting additional information to verify file, the phone number(s) will be updated on the card account. 18. For full details, please read the Visa Guide to Benefits. From the login page, select the link The normal citi bank online chat and phone number are no help either as they say they have no connection to the government travel card and can't do anything with it in their systems. 7 %âãÏÓ 383 0 obj > endobj 458 0 obj >/Filter/FlateDecode/ID[2068C4022D3F4FBE82F2FEC327504B99>]/Index[383 271]/Info 382 0 R/Length 188/Prev 1007602/Root CitiManager allows Program Administrators to reset the CitiManager Password on behalf of the Cardholder, however you / the cardholder must contact Citi Customer Service to reset challenge questions. Travel & rewards credit cards Balance transfer credit cards Low rate credit cards No annual fee credit card View All Credit Cards > Features & Benefits. Commercial Office Phone* ( ) Cell Phone ( ) 7. APC's Phone Number: Applicant or Central/CBA Travel Account Setup Form Citibank ® Government Travel Card Program Instructions: Use this form to request setup of a Centrally Billed Account. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. cards. You may choose to re-use your previous PIN, but be advised — your Digital Quick Reference Guide How do I Register on CitiManager®? 1. As you develop your Citi payment program, Citi's global implementation team partners with you to create a best-in-class solution to meet your Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. citimanager. Please call: 1-800-200-7056 Enter in your 16-digit DoD Travel Card account number Cardholder Guide. ; Deployment Tracking System (DTS): Respond to and track deployments and There is no fee to make a payment by phone. Citi’s training opportunities represent an important component of our overall relationship. APC Guide March 2020 4 Chapter 3. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number The mission critical status prevents suspension of the account (61 days past billing). Program Management Training. WA Seller of Travel CitiManager ® Manage your program or account via a globally consistent online tool. It is very important that the card number is entered exactly without dashes or spaces. URL: https://cardactivation. You can also access your Corporate Card statement through CitiManager Mobile. Update desired fields, scroll to the bottom of the page and please update your mobile phone/office number on file in CitiManager as soon as possible. N/A N/A √ 2 Register your card on GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free). Therefore, no expectation of privacy is to be For the CITI® Government Travel Card for Government Employees Please contact the CITI Customer Service Center at 1-800-200-7056 for information regarding the maximum benefit amount the number of articles involved. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON Government-assigned account number. Skip to Content Solutions for Government Travel Federal Government Contractors Federal Government Agencies Traveler Resources Links & Resources Government Travel Services Call CI Travel Location Service Request Form. 192 Ballard Court, Suite 200 Virginia Beach, VA 23462. 1. y, seven days a week, every day of the year. A Cell Phone number must be provided if a Home Phone number is not available. GSA SmartPay ® 3 Government Card Benefits . ying the needs of all Citi DoD Travel Cardhold. Instalment plans. Reports This data includes the travel authorization/order number, traveler’s name and identifcation number. 3 The Cost. I understand that it is my responsibility to notify Citi at 1-800-790-7206 If your expense report is approved and paid, please check if the 16-digit card number was referenced in the payment. : 1-757-852-9076 Information above appears on the back of your card. DTMO is also responsible for developing, coordinating, and maintaining the Watch below as we walk through some of your frequently asked questions on the CitiManager App. While CitiManager has CitiManager® is a fast, easy way to manage accounts. Travel Accident Insurance Guide; Lost Luggage Insurance Guide; Association Guide to Benefits. N/A N/A √ 2 Register your card on DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses when on official travel Keep my account number, expiration date and contact information updated in DoD travel systems. Therefore, no expectation of privacy is to be Recover your Citibank account by selecting the type of account or card associated with your User ID or Password. Pay with Points. , simply call us toll- free at 1-800-790-7206, 24 hours a d. Access the CitiManager website at citimanager. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. 13. Please sign, complete card receipt verification, and set your PIN Citi’s global online portal, CitiManager, enables cardholders to manage business expenses from anywhere around the globe on their desktop or mobile device, view statements online and confirm account balances. The CTO/TMC may Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency Business Offce Phone* Mandates the use of a Government sponsored travel card for costs associated with official Government travel: 2. In the Credit Card Number field, type your 16-digit credit card Government Travel Charg e Card (GTCC) to support lodging, meals, & and incidental The phone number is Toll Free: 800-753-7286; Local Collect: 210-877-3302 . Business Office Phone: Business Extension: Business Fax Number: Section III: Transaction Account Information 3. pdf. Details for each card will include prior and next payment information in addition to amount owed and available credit. and Canada or, if dialing from international locations, call 757-853-2467. The current Master Contract for SmartPay3 expires November 29, 2031.

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